Survey Time? Lathem Corporation hires NBRI to conduct customer surveys.
Time, labor, and security manufacturer, Lathem has selected NBRI to conduct a customer satisfaction survey. With a wide variety of products ranging from door locks to digital time clocks and employee tracking software, Lathem seeks to improve their customer’s experience with direct feedback.
NBRI, the National Business Research Institute, a leading employee, customer and market research firm will conduct the study. By studying the foundations of customer satisfaction, the NBRI survey and analyses will identify action items enabling Lathem to increase its customers’ satisfaction and intent to return.
About Lathem Corporation:
Headquartered in Atlanta, Georgia, Lathem is one of the world’s leading designers and manufacturers of time, labor and security products for business. The company specializes in three primary lines of business: time and attendance products, synchronized clock systems, and small business access control solutions.
Founded in 1919, Lathem is proud to celebrate its 90th anniversary, and remains a family-owned and operated US manufacturer. More than 300,000 companies worldwide use a Lathem product every day to help manage their business.
More information can be found online at www.lathem.com.
About NBRI Incorporated:
NBRI conducts science-based Employee, Customer, and Market Research for businesses, and uses this data to help organizations leverage these human insights to make improvements to operations and strategy. With extensive experience across industries, NBRI’s research teams provide clients a combination of deep industry knowledge and expert advice. NBRI’s mission is to help its clients set new standards of excellence in their industries. NBRI offers full-service business research and consulting ensuring NBRI clients focus on the most impactful issues to improve performance and unlock growth.
For more information, please visit NBRI at www.NBRII.com.