Blog
Customer Surveys
Are You Ready for Digital Customer Service?
Many organizations claim to provide great customer service. Customer service goals may even be a part of your...
Read more »Employee Surveys
Five Low-Cost Employee Engagement Ideas that Work
You may already know high powerful increased levels of employee engagement can be to your bottom line. Also, you may...
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5 Tips for Running Effective Social Media Campaigns
Social media is king – or so we’re told constantly by hundreds of sources. And, it’s true to a large degree – nearly all...
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Five Tips for Improving Employee Engagement
If you’re unfamiliar with the power of an engaged workforce, take a look at our employee engagement infographic. We...
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The Customer Satisfaction and Customer Loyalty Correlation
Maintaining customer loyalty is one of the most important, yet most difficult, aspects of any business. But before you...
Read more »Political Research Surveys
The Power of Political Research
The next Presidential election will be here before you know it. The candidates have been preparing for years in some...
Read more »Gaming & Hospitality Surveys
The State of Casino Gaming
Americans love to gamble, there’s no doubt about that. Americans spend billions at casinos every year. Cities and states...
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Employee Engagement: Leading by Example
Many companies have begun employee engagement initiatives, realizing that employees who are engaged at work will perform...
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Surveys: Do You Need an Expert?
Nearly every business at some point will make the decision to deploy a survey. It can be a survey of their employees, or...
Read more »Market Research Surveys
Why You Need Market Research
Market research is not an old technique; it can be traced back to the 1920’s when the radio industry began realizing the...
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Showing Employees Your Appreciation in the 21st Century
Employees want their contributions recognized by management – simply getting a paycheck isn’t enough. There often isn’t...
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Employee Turnover’s Hidden Costs
Many companies write off employee turnover as natural or an assumed cost of doing business. Later, when their finance...
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