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Customer Surveys

Are You Ready for Digital Customer Service?

Many organizations claim to provide great customer service. Customer service goals may even be a part of your...

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Employee Surveys

Five Low-Cost Employee Engagement Ideas that Work

You may already know high powerful increased levels of employee engagement can be to your bottom line. Also, you may...

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Customer Surveys

5 Tips for Running Effective Social Media Campaigns

Social media is king – or so we’re told constantly by hundreds of sources. And, it’s true to a large degree – nearly all...

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Employee Surveys

Five Tips for Improving Employee Engagement

If you’re unfamiliar with the power of an engaged workforce, take a look at our employee engagement infographic. We...

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Customer Surveys

The Customer Satisfaction and Customer Loyalty Correlation

Maintaining customer loyalty is one of the most important, yet most difficult, aspects of any business. But before you...

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Political Research Surveys

The Power of Political Research

The next Presidential election will be here before you know it. The candidates have been preparing for years in some...

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Gaming & Hospitality Surveys

The State of Casino Gaming

Americans love to gamble, there’s no doubt about that. Americans spend billions at casinos every year. Cities and states...

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Employee Surveys

Employee Engagement: Leading by Example

Many companies have begun employee engagement initiatives, realizing that employees who are engaged at work will perform...

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Customer Surveys

Surveys: Do You Need an Expert?

Nearly every business at some point will make the decision to deploy a survey. It can be a survey of their employees, or...

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Market Research Surveys

Why You Need Market Research

Market research is not an old technique; it can be traced back to the 1920’s when the radio industry began realizing the...

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Employee Surveys

Showing Employees Your Appreciation in the 21st Century

Employees want their contributions recognized by management – simply getting a paycheck isn’t enough. There often isn’t...

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Employee Surveys

Employee Turnover’s Hidden Costs

Many companies write off employee turnover as natural or an assumed cost of doing business. Later, when their finance...

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