The relationship between customers and the businesses they frequent is constantly evolving. The way business was done just five years ago has long since adapted to the changing needs of consumers. In our latest infographic we’ve taken a look at what customers are expecting now, and how businesses can meet their demands to improve the overall customer experience.
The lost productivity of disengaged employees costs the US economy $370 billion annually. However, each engaged employee...
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Every business strives to be as productive as possible. One way to increase your employee’s productivity is to make sure...
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In order to create loyalty among your customers, your company must provide customer service that is superior to the...
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