The Link Between Employee Engagement and Satisfaction

It is important for a company to pay attention to both employee satisfaction and employee engagement to retain and grow its employee base. While there is some crossover between these two areas, it is important to recognize how they differ. If you want to know what an employee is getting out of their job, the easiest way to get this information is to ask them. However, asking each person individually during a “one on one” meeting may not yield the most dependable results. Instead, having employees respond to a confidential employee survey can bring important insight into both of these job factors. The survey data can help businesses keep their employees invested in the company longer and help them be a stronger asset throughout the course of their career.

What is Employee Satisfaction?

Employee satisfaction is the level of contentment an individual feels toward his or her job. Keeping workers satisfied and showing up to work each day has been a concern of businesses for decades. There are few in the working world who haven’t had the occasional morning where they wake up and just don’t want to head into work. Employee Satisfaction Surveys ask the questions necessary to keep as many of those days from happening as possible. The surveys can show businesses how to keep their employee’s satisfied and reduce turn over. Employee satisfaction is a major component of employee engagement, but it isn’t everything.

Why it Means More to Keep an Employee Engaged

Keeping an employee engaged goes beyond what an employer offers to an employee, whether that means a higher salary, free coffee, or a good retirement and pension plan. Engagement is about what an employee offers the company they work for. While a satisfied employee shows up, an engaged employee strives to play a role that will make the company better. They are more productive and come up with innovative ideas that will help the company grow and prosper. They put themselves into their job, because they feel that they have a vested interest in it.

It is critical when conducting your surveys that you have access to deep analytics to drive a solid action plan for improvement. This helps businesses use the information they learn to align employer/employee goals and objectives so that both the business and employees achieve success.

NBRI helps companies just like yours become global leaders by combining powerful research with deep analytics. If you’re ready to join their ranks, here’s how we can help: