Gaming & Hospitality Surveys
Gaming & Hospitality Surveys
What the Best Hotels Know About Providing Award-Winning Customer Service
Hotels and hospitality businesses interested in a reputation for superior customer service should consider starting...
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Gaming & Hospitality Surveys
Looking to Lower Hotel Staff Turnover? Use Employee Exit Surveys
Happy employees are productive and engaged and they carry with them an attitude that spills onto your customer base –...
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Gaming & Hospitality Surveys
Engaged Employees Make Your Casino a Success
A casino may be a place of fun and chance, but when it comes to making your casino successful, it’s not wise to gamble....
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Gaming & Hospitality Surveys
Customer Experience Surveys – A Sure Bet for Casinos
For many gamblers, one casino is like the next. There are slot machines, gaming tables, some restaurants, an auditorium,...
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Gaming & Hospitality Surveys
The Power of an NBRI Survey for Your Casino
The casino industry is a complex and difficult market. Even very successful casino operators can’t rest on their...
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Gaming & Hospitality Surveys
The State of Casino Gaming
Americans love to gamble, there’s no doubt about that. Americans spend billions at casinos every year. Cities and states...
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Gaming & Hospitality Surveys
Is Your Casino Meeting Guest Expectations?
In good times and bad – win, lose or draw – people love going to casinos. Global casino revenues are hundreds of...
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