Blog

Customer Surveys

Measuring and Improving Customer Experience to Increase Profits

Business executives and managers understand that happy customers are the key to strong profits, so it follows that the...

Healthcare Surveys

Survey Research Informs Healthcare Decisions

Have you completed these types of healthcare surveys?

Sandy had surgery on her vocal cords and was an inpatient for four...

Employee Surveys

Employee Satisfaction Surveys that Work

If you want to have happier employees, you first need to find out what makes them feel unhappy or dissatisfied while at...

Customer Surveys

5 Tips for an Effective Customer Survey

If your business revolves around customers, then the success of your business is a direct result of their satisfaction....

Employee Surveys

The Truth about Employee Engagement Surveys

Some employees view employee engagement surveys with irritation and skepticism. Employees must take time from their busy...

Customer Surveys

Do You Really Need A Survey Company?

When business owners, executives, and managers want to learn more about their customers’ experiences, it is not uncommon...

Customer Surveys

What Customer Satisfaction Surveys Can Tell You about the Health of Your Company

Customer satisfaction is the key to a company’s success. Satisfied customers place larger and more frequent orders,...

Customer Surveys

Improve Customer Satisfaction Today In Three Steps

Nothing has a bigger impact on your company’s profitability than customer satisfaction. Every increase in your...

Customer Surveys

How to Measure Customer Satisfaction and Loyalty

Many companies don’t know how to measure customer satisfaction, although most companies agree that customer satisfaction...

Customer Surveys

How to Win Back the Customers Who Walked Away From Your Business

No one is immune to mistakes, but some mistakes have more severe consequences than others. For businesses, one of the...

Political Research Surveys

Why Public Opinion Plays a Big Role in Election Results

Potential voters need to know who you are and what you stand for whether you are running for president of the United...

Healthcare Surveys

What Patients Are Looking for at Your Hospital

Long before people get sick or injured, many develop a distinct opinion about which hospital they would choose if they...